If you are traveling in Russia and suddenly feel bad, get in an accident or receive in injury etc:
If your insurance program contains the option of emergency care anywhere in Russia, you should contact our medical representative in the city where you are at the moment. Our representative will arrange an appointment with a doctor at a local outpatient clinic. In the event of emergency, he will arrange an ambulance for you (if the city has a paid ambulance service). The telephone numbers of local medical representatives will be indicated in your policy. You can also contact the 24 x 7 help desk of our subsidiary OOO TIM Assistance via a multi-line number from a fixed phone anywhere in Russia: 8-(800)-2003-911 or use the following numbers in Moscow: (495) 232-34-60, 729-41-29. For your convenience, the phone numbers of OOO TIM Assistance are indicated in your policy. Please make sure you always have it at hand!