In the event of an unlawful act of a third party please make sure NOT TO:
Change the picture of the occurrence, i.e. the damaged property, elements of construction or interior decor shall remain as is.
You have the right to repair or otherwise adjust the damaged property upon the Insurer’s agreement if such repair or other adjustment is recommendable for safety considerations or takes place upon expiration of a two-week period after notification of the Insurer of the occurrence provided that the site of the occurrence is photographed or videotaped.
You should:
1. Take steps to prevent or reduce potential losses and save the insured property.
2. Immediately notify and summon police/militia representatives to investigate and register the occurrence of the insured event.
3. Obtain a confirmation from the militia of the occurrence and an order on institution of criminal proceedings or a respective dismissal.
4. Summon a representative of Ingosstrakh for inspection of the damaged property and estimation of the scope of damages.
